Job vacancy General Manager

Our client is an International Hotel Group.

• Develop and implement the hotel's strategic plans, goals, and objectives.
• Provide strong leadership to the management team and staff, fostering a positive work environment and promoting teamwork.
• Ensure exceptional guest satisfaction by maintaining high service standards throughout the hotel.
• Respond promptly to guest feedback, concerns, and complaints, taking appropriate action to address and resolve issues.
• Implement effective guest service training programs and ensure all staff members understand and deliver on the hotel's service philosophy.
• Develop and manage the hotel's annual budget, ensuring revenue and profitability goals are achieved.
• Monitor financial performance, analyze financial statements, and implement cost-control measures.
• Oversee all hotel operations, including front office, housekeeping, food and beverage, maintenance, and other relevant departments.
• Ensure compliance with health, safety, and hygiene standards.
• Implement efficient operational procedures and quality control measures to optimize productivity and guest satisfaction.
• Foster a culture of continuous improvement, identifying areas for enhancement and implementing innovative solutions.
• Foster a positive work environment, promoting open communication, teamwork, and employee engagement.

• Bachelor's degree in hospitality management, Business Administration, or a related field (or equivalent experience). A master's degree may be preferred.
• Proven experience as a Hotel General Manager or in a similar senior management role within the hotel industry.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Sound financial acumen and the ability to analyze financial statements, manage budgets, and drive revenue.
• In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance.