Libano Suisse SAL Insurance Company - Doha

I Bought a 5 years Full Risk Plan from this company, for my ford fiesta 2013, after one month, my car was parked, i came out to find that the driver mirror has been broken completely, i took the car to one of the companies agents, he inspected it and said this will be covered by our company, but you have to pay 100$ as a franchise, the next day i took my car to Ford company they called Libano Suisse insurance, they replied that this incident is rejected and they will not pay anything. anyway i fixed the mirror with my own budget which costed me 300$, the reason to rejection they say, that is should have brought the accident specialist so he would update a report to the company. but why to bring an accident specialist whilst this was a hit and run incident?

any way i do not recommend anyone to buy any assurance or insurance plan from Libano Suisse. because you will not benefit from its services, they will find any naive reason so they won't pay a penny.

This is pointed to the company in Lebanon